2025.12.26
Notice of business hours during the New Year holidays
人生のつづきに美容を。
いつまでも今の自分が好き。
そんな毎日を増やしたくて、
It Beautéは生まれました。
好きな自分を、これからも。
人生のつづきに、美容を。
人生のつづきに美容を。
いつまでも今の自分が好き。
そんな毎日を増やしたくて、
It Beautéは生まれました。
好きな自分を、これからも。
人生のつづきに、美容を。
FAQ
Frequently asked questions
I want to change or cancel an order
If you purchase a single item, we will begin shipping the item and we will not be able to cancel or change your order once it has been placed.
I haven't received an order completion email
After placing your order, we will send you the following email from our online store.
1. Order confirmation (order receipt) email 2. Shipping email In addition to the above, we will contact you by email if there are any further matters to be confirmed.
If you haven't received the email, it may be for one of the following reasons:
◎If you use a free email address (gmail.com/yahoo.co.jp, etc.), the contact email from the store may be judged as spam and sorted into your spam folder.
◎If you are using a mobile phone or carrier email address, your initial settings may be set to reject emails.
Please set your domain so that you can receive emails from [@it-beaute.jp].
There are also various other reasons why you may not be able to receive the email, so if you do not receive the email, please contact us at [email: info@it-beaute.jp].
How long will it take for my product to arrive after I place my order?
Your order will usually be delivered within 4 to 7 business days. Once your order has been shipped, we will send you a shipping email to your registered email address.
Please note that it may take longer to deliver your order depending on the time of year, before and after long holidays, busy delivery periods, weather, and order status.
I want to know how to pay
We accept various credit cards (VISA/JCB/MASTER/AMEX), Apple Pay, Google Pay, Shop Pay, and bank transfers (single item orders only). *JCB is currently in preparation. We apologize for any inconvenience this may cause, and thank you for your patience.
I want to give it as a gift
We are currently preparing to offer gift wrapping. We apologize for any inconvenience this may cause, but please wait a little while until we can begin offering gift wrapping.
Can I purchase without registering as a member?
Membership registration is not required to make a purchase.
If you have purchased a subscription before registering as a member, you can change your information by registering as a member using the same email address you used when purchasing.
I forgot the email address I registered.
Please contact us using the contact form.
I want to change my password or I forgot it.
You can reset your password from the login page.
Please click here to reset your password and log in again.